Customers ask
Yes but how do I know I can rely on you?
The below is what we say:
We are at the end of a phone 24 hours a day 365 days a year to help you.
We believe what we do is very simple, we collect from A and Deliver to B, letting you know of any problems in between.
We call ourselves Proactive Despatch for a reason, we are absolutely Proactive in all we do, if there are problems on the road, as invariably there will be, we tell you about the problem, before your recipient does.
We work hard when on-boarding couriers to only work with couriers that we deem to have our ethos and standards.
Additionally, one of core values is “to make our customers look good” if we are late and our communication is poor we are failing, we live and breathe our core values they are not just stuck on a wall and forgotten about.
We deal with approx. 400 different customers, who like and trust us to deliver on their behalf, we would like to think that reflects our reliability.
We have lots of testimonials from our valued customers that we are happy to share with you, but I guess the “proof is in the pudding” and the real proof of our reliability can be demonstrated first hand when you give us a try.
If you would like to arrange a face to face chat or a zoom meeting reach out on –
T: 0333 003 0022
E: bookings@proactivedespatch.com
We would be delighted to hear from you.