Customer Retention Manager
Proactive Despatch like any other company worth their salt, have ambitious growth plans. As such we are always keen to speak to and attract new customers - that said, we absolutely do not do this at the expense of our existing loyal customers.
Paul’s job is to ensure we live up to our promises and company values and keep our current customers loyal. Paul also ensures we live up to our core values of turning our customers into raving fans of our business, ensuring we remain consistent and not complacent.