A post from Paul Woods – Managing Director
A number of years back I went on a business growth course, at the end of the process we had to present how we were going to grow our business.
Craig and I decided our strategy would be to focus even more on good old fashioned customer experience.
The lady that ran the course said “you cannot grow a business just on a great customer experience”
You know what she may have a point.
Our growth has been steady and manageable. Certainly not rapid,
But…….
We have a great steady team, three of which have been with me for more than 10 years.
We have won numerous CX awards for our service, whilst operating in an industry that rightfully in most cases, gets a bad press.
We always pay our suppliers on time, and we go to bed at night knowing we have delivered great service.
If you would like to work with a same day courier that is steady and dependable please be Proactive and reach out.
T: 0333 003 0022
E: bookings@proactivedespatch.com

