A year ago, today Glyn joined our business as a Resource Manager.
He has grabbed his role by the scruff of the neck and made it his own.
To be fair to Glyn he has a tough gig.
He has the responsibility of ensuring that as a business we have enough couriers to cover our customer’s demand.
Not only that but most importantly, he must ensure the couriers, he welcomes to join our supplier list are of the right quality.
You see we do not just want couriers who have a driving licence and a van.
We want smiling ambassadors.
Couriers that represent themselves, Proactive Despatch and most importantly our customers well.
Couriers that smile.
Couriers that are personable.
Couriers that are presentable
Yes, Glyn is officially our Resource Manager, but the truth is that HE IS THE CUSTODIAN OF OUR STANDARDS.
Glyn takes his role seriously and is passionate about ensuring only the best couriers represent us.
He does this so we can live up to our core value of “Making Our Customers Look Good”
However, his best quality is the fact that he is a lovely honest, authentic human being.
Glyn, Well done on your first year with us.
It is of great comfort knowing that you are the custodian of our standards.
If you are a customer keen to use couriers that will represent you in the right way, please be Proactive and call us on 0333 003 0022
If you are a self-employed courier that cares about customer service and smile a bit, Glyn would love to hear from you.
Feel free to email firstname.lastname@example.org