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Natasha's hard work pays off

by Jeanette

Wednesday, March 06, 2013 5:26 PM

We are delighted that Natasha Ramsey is now a permanent, member of our team. Natasha started working with us in April last year as a Customer Service Apprentice with Scientiam in Liverpool but quickly impressed us with her commitment to progress and take on additional responsibility.

Natasha became a full time Operations Assistant at the beginning of January which involves allocating work to our service providers, taking customer bookings and proactively keeping customers informed of any delays on their collections and deliveries.

In addition to working full time, Natasha is also working hard to complete her key skills at NVQ Level 2, a level above her framework requirement. At present, she has passed a series of assessments. and is currently completing her portfolios and is on track to fully complete it by April this year.

When asked what she enjoys about working at Proactive Despatch Ltd, Natasha said, “Every single day is different. I enjoy building rapport with the customers and knowing I have helped them to the best of my ability.

“I also work with such an awesome, friendly, inspiring team that help to motivate one another and to focus on our main goals and targets.”

Paul Woods, Managing Director of Proactive Despatch added, “It was clear that Natasha was the perfect candidate due to her commitment, hard work, loyalty, enthusiasm and personal skills and attributes.

“In addition to working extremely hard for Proactive Despatch, the feedback from her apprenticeship trainer has also been excellent. Natasha is a real asset and I am delighted that she is now a permanent member of my team as she deserves it. Well done Natasha".

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