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Proactive Covid19 Update - 23/3/20

by Craig Hyland

Monday, March 23, 2020 10:23 AM

We would like to reassure all our customers that despite these extremely difficult times, unusual circumstances and incredible demand, thanks to the superb support of our dedicated couriers we are very much open and able to assist. 

Like any responsible business we are taking every precaution to protect the health of our employees, couriers and customers alike and to minimise the spread of this terrible virus.

Our hope is by taking effective precautions we can;

 - Minimise the spread of the virus.

 - Protect the health of those we interact with

 -  Reduce the duration and impact that government measures have on the economy of all businesses.

Acting in response to this ever changing situation and updated government advice the following changes will come into effect from 23rd March 2020. 

 - All deliveries will be ‘contact-free’.

 - Couriers will collect and deliver without requiring your signature on their device.

 - Couriers will no longer be obtaining signatures on customer’s paperwork.

 - Couriers will be asked to maintain safe social distancing measures.

 

Deliveries made will be classed as successfully completed when:

 - The courier obtains verbal confirmation and the name of the recipient.

 - The couriers will capture this information in their device (or on paper POD as a backup)

 - The job is complete without a signature.

 

We trust that you appreciate the importance of implementing these measures and hope that you all stay safe and healthy through these tough times.

 

  • All deliveries will be ‘contact-free’.

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