Call us now on 0333 0030022

General News

Keen to champion apprenticeships

by Jeanette

3/6/2013 5:16:30 PM

We are urging companies to invest in young people via apprenticeships after statistics show that nationally, youth unemployment has increased by 11,000 in the three months to December, the highest rise for a year.

Since forming Proactive Despatch in 2008, we have invested time and money in sever…

Natasha's hard work pays off

by Jeanette

3/6/2013 5:26:32 PM

We are delighted that Natasha Ramsey is now a permanent, member of our team. Natasha started working with us in April last year as a Customer Service Apprentice with Scientiam in Liverpool but quickly impressed us with her commitment to progress and take on additional responsibility.

Natasha bec…

Our new website is launched

by Jeanette

3/11/2013 3:29:51 PM

We are delighted to launch our brand new website which has a much clearer look and feel; is much easier to use and find information and showcases the wide range of services available.

The new vibrant website carries our modern orange and blue brand and has many new and updated features including…

Peter Jones Enterprise Academy Annual Graduation Ceremony

by admin

6/26/2013 12:02:10 PM

Our very own Managing Director has been invited to attend The Annual Graduation Ceremony. The event takes place on the 9th July 2013 at The Freemasons Hall in London and will be attended by graduates and business leaders involved in the various courses …

Happy 6th Birthday

by admin

9/3/2013 10:03:05 AM

Today is something of a double milestone here at Proactive Despatch. Not only is September 1st the beginning our new financial year, but today is also the anniversary of our sixth year in business.

It is a cause for celebration for everyone associated with Proactive Despatch, including our custo…

Sam Joins For Work Experience

by admin

3/28/2014 3:01:36 PM

We're delighted to welcome Sam Tullett, a student at the Peter Jones Enterprise Academy, who is currently on work experience with us for the next two weeks.

Sam, based at the academy in Warrington, will be spending his time with Proactive by getting to grips with all aspects of our day to day bu…

John Provides A Great Customer Experience!

by Dan

4/20/2014 3:53:47 PM

There is nothing more rewarding than receiving some great feedback from one of our valued customers. Frequently we receive feedback about the general service, which is always great to hear, but when the feedback is specifically relating to an individual working for Proactive Despatch, then we like …

Proactive Despatch Forms Working Partnership With Coversure Bromsgrove

by Dan

5/16/2014 3:32:29 PM

At Proactive Despatch we are always delighted to form relationships with companies who have similar values as ourselves. Over the past few years we have been fortunate enough to establish working partnerships with a range of businesses including courier insurance brokers, van leasing companies, leg…

John Arrives Home Safe And Sound!

by Dan

6/4/2014 2:48:35 PM

You'll all be happy to know that a very suntanned John Tipton has just rolled up outside the Proactive Despatch head office in his Morgan V8. John and his wife Aileen have spent the last seven days driving from the Greek island of Rhodes to St. Helens, taking in eleven countries in the process. We …

Paul Attends The Lord Mayor's Farewell Fundraiser

by Dan

6/9/2014 3:05:35 PM

Our Managing Director Paul Woods was among the 460 guests who gathered at St. George's Hall to join Liverpool Lord Mayor Gary Millar for his Farewell Fundraiser. The event was held to celebrate The Lord Mayors tenure in office, and also to raise money for his Charity Appeal.

Guests were tr…

Paul Hopkins Joins Us As Our New Business Development Manager!

by Dan

11/29/2014 3:17:48 PM

We are delighted to welcome Paul Hopkins to Proactive Despatch as our new Business Development Manager. He will work alongside Paul, Dianne, and Will in our new look sales team!

Paul is new to the courier industry having spent the last seventeen years working for a pharmaceuticals company. Havin…

Know What Your Customers Wants

by Craig Hyland

12/21/2015 3:47:34 PM

Our much appreciated customers view us as the "the champions of customer service and communication within our industry". We have reached this status with them because we do the simple things consistently.

We do not:

Hide behind technology.

Everybody's shuffling

by Craig Hyland

1/11/2016 2:27:04 PM

Entrepreneurial Dynamite

by Craig Hyland

3/16/2016 5:08:00 PM

New Record

by Craig Hyland

10/31/2016 1:21:53 AM


Narrowing Our Niche

by Craig Hyland

11/28/2016 2:06:55 PM

Target Image

Meeting One of Our Heroes

by Craig Hyland

7/21/2017 2:49:36 PM



Earlier this year Craig and our MD Paul went down to the Excel Centre in London to see one of their business heroes in action on the stage.

Public Sector We Are Coming For You

by Craig Hyland

4/18/2018 5:13:13 PM


Will ISO


We are delighted to announce that we have just been awarded three ISO’s which are:


ISO 9001

ISO 14001

ISO 27001


By all accounts to work towards all of these at the same time is quite a challenge, but at Proactive we love a challenge.  Well done to Will from our …

Customer Service Excellence, Regional Award Winners

by Craig Hyland

9/28/2018 10:01:29 AM

We are absolutely delighted to announce that hot on the heels of winning the “Customer Service Excellence” award for our local St Helens Chamber, we have now been crowned winners for the North West region.

As a result of this we get to go to the National Chamber of Commerce awards dinner in Lond…

Expanding Geographically

by Craig Hyland

11/12/2018 1:27:37 PM

Proactive Despatch are on a mission to bring their brand of “Legendary customer service” to the East Midlands region.

From early November we will be providing same-day courier services to businesses in Nottingham, Derby and Burton on Trent.

For a decade we have been trading with our valued cu…

Support for Wirral's Blast Victims

by Craig Hyland

4/19/2017 1:08:43 PM



Nearly a month has passed since a dance school exploded in the Wirral causing widespread damage, injuring at least 34 people and displacin…

Helping the Fieldway Group Become More Productive and More Profitable

by Craig Hyland

10/4/2016 1:36:56 PM

Proactive Despatch is well known as an urgent response courier service. However, we also offer our customers a regular run service. This can be in addition to their own vehicles, during busy periods, holidays or sickness cover.  In many cases it is a replacement service saving our customers time, m…

Best Supplier

by Craig Hyland

1/30/2017 12:54:19 PM

Latest Stories