In the same day courier space Proactive Despatch has many competitors.
These range from the one-man band couriers (let’s call him Dave) through to the big players that have a national set up.
Now Dave is great, cheap as chips as David Dickinson would say, since he has minimal overheads and only has to pay for himself.
Dave knows his customers well by name, they know him, they can always get hold of him on his mobile.
The problem is when they call him, he is probably on a run for one of his other customers.
Also, what do those customers do when Dave is sick, or on holiday.
At the other end of the spectrum, you have the national players with their liveried vehicles and big marketing budgets.
But……….
When you call in they do not ask who is calling, the first thing they say is What’s you’re account number”.
You see to them, regardless of what they tell you, you are just an account number, a number on a spreadsheet.
Where Proactive Despatch hit the sweet spot is that:
We know our customers as well as Dave knows his.
We have access to a wide pool of vetted couriers, meaning we nearly always say “yes we can do that for you”.
None of our customers are known by their account number.
We do not see them as a number on a spreadsheet, we genuinely see ourselves as an extension of them.
So, if you love your current Dave but are tired of calling him only to be told “I am busy”
Or
You feel like the courier you deal with treats you like an account number on a spreadsheet
There is another way:
Be Proactive and call us on 0333 003 0022
We would love to welcome you as a customer (not an account number)