At Proactive one of our core values is –
‘To turn our customers into raving fans of our business’
Our theory is that if we achieve the above, we will have done so through our customer service efforts.
Winning our customer’s trust takes time, turning them into raving fans takes longer.
The courier industry is one that rightfully in a lot of cases gets a bad press.
There are lots of poor courier companies out there than let customers down.
Which on one hand makes our job to win a customer round more difficult.
But…….
Once they have tried our service, they like it.
We carry out our promises.
We communicate when things are not going to plan.
We fix our mistakes and do not hide.
We are there for our customers supporting them every step of the way.
We do all the above with consistency..
Over a sustained period of time.
Many of our customers we have had the privilege of serving for over 15 years.
We get recommended virtually every day,
We would love the opportunity to turn you into a raving fan of Proactive Despatch.
Please reach out to us by
T: 0333 003 0022
E: bookings@proactivedespatch.com
We would very much like to welcome you as a customer.