Over the years people have been very kind to me about Proactive Despatch.
They will say things like:
Paul how do you guys have such a good reputation in an industry not known for customer service?
Because i have been asked this question so many times, the answer just trips off the tongue.
My reply is always threefold:
We are obsessed about customer service
We have a great team who genuinely care and take ownership.
Our competitors make us look good through the way they behave. We put the customer first and are consistent and not complacent.
If you use same day couriers and are tired of the performance of your current same day courier supplier, we would love to restore your faith.
Please be Proactive and reach out to us:
T: 0333 003 0022
E: bookings@proactivedespatch.com