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Proactive News

Welcome Nicola!

Please allow us to introduce our newest team member Nicola.

Nicola is the newest addition to our award-winning customer service team and is tasked with ensuring our customers continue to get the service standards they are accustomed to.

Coming from a hospitality background, Nicola has had a great grounding in customer service.

When asked about her new role Nicola said “When looking for a new challenge I wanted to find a company whose ethics and customer service standards aligned with mine and I knew the moment I spoke with the team at Proactive, I’d found my people. I’m looking forward to getting my teeth stuck into the role, and having spent the last 15 years in hospitality, my first weekend off will be quite a treat!”

We believe that Nicola’s experience in hospitality, where customer service is a top priority, will serve her well in her new role.

Paul Woods Managing Director Proactive Despatch said –

“We are delighted to have Nicola on board and we are looking forward to seeing the positive impact that Nicola will have on our business.”