Proactive News
Stay upto date with our latest company updates, industry insights, and valuable information that will keep you informed and connected to the world of efficient and reliable deliveries.
Happy One Year Workiversary Kirsty !
Happy One Year Workiversary Kirsty Today we celebrate the good fortune of being able to work with one of the loveliest people you could wish to work with. "Our Kirsty" has a long history as a customer service professional and since joining us she has not only excelled...
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Thank You Friday
Friday Thank you!! 💖 As another week comes to an end (how fast is this year going!), I just wanted to say a big thank you to all our customers who...
At Proactive we are North West and Proud
At Proactive we are North West and Proud, We collect from the Northwest of the UK for onward delivery to ANY area of the UK. Using approx. 130...
“To be the champions of customer service in our industry”
Our aim at Proactive has always been "To be the champions of customer service in our industry" We set our stall out a long time ago. I knew the same...
Do you have a leaky bucket?
Do you have a leaky bucket? Over the last week I have had the pleasure and misfortune (i will explain) of reading John Lamerton's new book Retention...
Does your supplier truly care?
Morning Folks, A few questions for today Do you think your supplier truly cares about you? Or do they take your loyal custom for granted? If you use...
“Retention First”
On Tuesday I was a delegate on Stuart Mason's disruptor podcast, and we had the privilege of hearing from one of my favourite business authors John...
We are Loyal
Over the last week I have been talking about why Proactive Despatch are a disruptor within our industry. On different days I talked about the fact...
We are consistent and not complacent
For the past three days we have been documenting on here why we believe we are different to our competitors: As a quick reminder these were: Day...
Thank You!
Last week we talked about the ways in which we are different to our competitors. Day 1: We are Proactive not reactive in our approach Day 2: We...
We like to pick up the phone!
Earlier this week we talked about how we do things differently to our competitors. Yesterday we talked about how we are Proactive in our approach...
Reactive / Proactive
So let me tell you why we disrupt our industry: Part One: Most of our competitors react We are different, and as our name suggests we are Proactive....
Happy Work Birthday Ross!
This lovely fella has been with us at Proactive for 13 years today. Back in 2013 he started as an apprentice with us. Now he is our Customer Service...
Happy One Year Workiversary Kirsty !
Happy One Year Workiversary Kirsty Today we celebrate the good fortune of being able to work with one of the loveliest...
Thank You Friday
Friday Thank you!! 💖 As another week comes to an end (how fast is this year going!), I just wanted to say a big thank...
At Proactive we are North West and Proud
At Proactive we are North West and Proud, We collect from the Northwest of the UK for onward delivery to ANY area of...
“To be the champions of customer service in our industry”
Our aim at Proactive has always been "To be the champions of customer service in our industry" We set our stall out a...
Do you have a leaky bucket?
Do you have a leaky bucket? Over the last week I have had the pleasure and misfortune (i will explain) of reading John...
Does your supplier truly care?
Morning Folks, A few questions for today Do you think your supplier truly cares about you? Or do they take your loyal...
“Retention First”
On Tuesday I was a delegate on Stuart Mason's disruptor podcast, and we had the privilege of hearing from one of my...
We are Loyal
Over the last week I have been talking about why Proactive Despatch are a disruptor within our industry. On different...
We are consistent and not complacent
For the past three days we have been documenting on here why we believe we are different to our competitors: As a...
Thank You!
Last week we talked about the ways in which we are different to our competitors. Day 1: We are Proactive not reactive...
We like to pick up the phone!
Earlier this week we talked about how we do things differently to our competitors. Yesterday we talked about how we...
Reactive / Proactive
So let me tell you why we disrupt our industry: Part One: Most of our competitors react We are different, and as our...
