Committed to Customer Service

Committed to Customer Service

Our MD Paul has always been obsessed about the Customer Experience and here he tells us why: Back as a teenager I had a troublesome relationship with a very unsupportive bullying father, after yet another bust up, I was kicked out of the family home and ended up...
International Womens Day

International Womens Day

Last week we celebrated International Women’s day. So no better chance to celebrate some of the amazing woman we are lucky to have in our team. Abi our amazingly talented vehicle planner, Hollie our superstar customer service team member, Gemma our brand-new Resource...
Roy Joins Proactive

Roy Joins Proactive

Fast-growing North West courier business Proactive Despatch has added a familiar face to its expanding workforce. Roy Graham has joined the Widnes-based firm’s customer services team as the company targets record turnover of £2m and boosts its investment in...
Investing in Tech

Investing in Tech

The founder of a North West courier service said the business is set for a record year after a major restructure. Proactive Despatch is on track to report a turnover of £1.45 million and record profits in the current financial year after a strong trading performance....