Obsessed with Customer Service!

Obsessed with Customer Service!

A post from Paul Woods, Managing Director. ‘For those of you that know me well, know that I am a bit obsessed around customer service. This morning it has been revealed that WH Smith will be disappearing from our high streets after many years. No surprises here....
We Love All Customers!

We Love All Customers!

At Proactive we love all customers new and existing which is why we spend a good deal of our time ENSURING our customers are delighted with us. Shannon tried to call the customer below, was unable to reach him so she emailed, his response is below: ‘I am sorry I...
Hard Sell? No Chance!

Hard Sell? No Chance!

At Proactive Despatch we are not into the hard sell. What we love doing is getting curious, finding out what the businesses out there do. How they serve their customers. How we can add value. How we can improve the service they get from their current courier. Then we...
Urgent Response Same Day

Urgent Response Same Day

Yes, we work in Logistics But…………. We do not offer overnight parcel shipping. We do not offer international deliveries We do not do storage and fulfilment. There are companies out there that do those things However, one thing we do really well is urgent response same...
We’re Hiring

We’re Hiring

🚀 We’re Hiring: Are you a Business Development Manager looking for a new challenge🚀 Are you based in the North West? Are you a driven, ambitious, and results-oriented sales professional? Do you thrive on winning new business, building relationships, and making a real...