Proactive News

Stay upto date with our latest company updates, industry insights, and valuable information that will keep you informed and connected to the world of efficient and reliable deliveries.

We are not perfect, we make mistakes

19 Aug 2025 | Business

At Proactive we have a 4.9 rating on Trustpilot, and a 4.9 rating on Google, we get amazing feedback from our customers and testimonials and referrals all the time but……….. We are not perfect, we make mistakes. Difference being when we do, we take ownership and do all...

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Helping Abi Grow Professionally

One of our core values at Proactive Despatch is: “To help our team grow professionally and personally”. Abi joined just a smidge over two years ago...

Our MD Paul Lending an Ear

Paul is delighted to say that he is very much looking forward to working with Gary Millar, supporting Entrepreneurs in the Merseyside region on...

‘Going the Extra Mile’ – Case Study Series

Case Study 2: Better Safe than Sorry The success criteria of the Same Day Courier business are pretty simple. You pick things up and deliver them -...

Paul Visits The House of Lords

Last month Paul our Managing Director had the pleasure of visiting The House of Lords, to champion disabled entrepreneurship! With fabulous...

A Proactive Poem

In fast moving world that’s always on the run. Proactive Despatch are second to none. From parcels to pallets, be it large or small. We are here at...

What If You Get Sick?

Back in 2008 I lost my well paid "comfortable" job, as the company I worked for went into administration. With the encouragement of a few customers,...

Meet Shannon, Our Newest Recruit

We are delighted to introduce our latest addition to the team, Shannon. Shannon has been brought in to bolster our Customer Service team as we look...

Happy One Year Anniversary Lewis

It's a special day at Proactive as we celebrate the one-year anniversary of Lewis joining us. In just 365 days, Lewis has not only showcased...

End of Financial Year Update

Well, that’s a wrap Another financial year done in the infinite game of business. 15 years done and dusted. This is not lost on me. We all hear so...

Chamber of commerce “Customer Service Excellence” Award Winners 2023

Well we did it! Last night Proactive Despatch won the Customer Excellence Award at Halton Chamber of Commerce awards. It was a lovely evening and...

The Value of Value

Over the weekend I read on social media in in the press about the financial challenges being experienced by another parcel carrier. 2000+ jobs on...

We are hiring

Would you like to join probably the most customer focussed same day courier company in the UK? We have been serving customers in the Northwest of...