Proactive News

Stay upto date with our latest company updates, industry insights, and valuable information that will keep you informed and connected to the world of efficient and reliable deliveries.

We like to pick up the phone!

06 Feb 2026 | Business

Earlier this week we talked about how we do things differently to our competitors. Yesterday we talked about how we are Proactive in our approach compared to reactive. Today we want to talk about how we do not hide behind email. We get it with email it is a quick...

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Let Proactive Restore Your Faith!

Have you ever been promised a delivery that never landed. We have, and it is massively annoying. As a consumer waiting for that new item, you really...

Lets Talk Election

With all this election talk we feel it is appropriate to spell out why if you are not already a customer at Proactive, you can vote for us with...

What Do We Do?

People ask us what we do at Proactive Despatch. We simply get your delivery there on time and in the same condition it was despatched. If we will be...

Small Business Britain Awards

On Thursday Paul Woods and Craig Hyland had the privilege of attending the Small Business Britain Awards where Proactive Despatch were shortlisted...

Proactive are up for another award! – ‘At Your Service Award’

Proactive Despatch Ltd based in Widnes has been chosen as a finalist for the At Your Service Award at this year’s Small Awards. Now in its eighth...

9.9 / 10!!

Well the numbers are in... During the month of March we visited 23 of our valued customers. Our average review score was a whopping 9.9 out of 10!!...

Congratulations Craig!!

A post by Paul Woods, MD - 'It’s a new era at Proactive Despatch I am delighted to say that Craig Hyland has been promoted to General Manager of...

Thank You Paul!! – Easter Weekend Begins..

A post from our Operations Manager, Ross - 'As we all get ready and excited for a nice 4 day weekend (in most people cases), anyone who has ever...

Professional or Unprofessional Service?

Our Account Manager Abi’s role is to keep our customers sticky, ensuring they stay delighted with our service and hopefully become raving fans of...

‘How do I know you are competitively priced?’

'How do I know you are competitively priced?' Our intention has never been to be the cheapest same day courier but we are certainly not the most...

Best Ever Service You Have Received?

One of the questions we pose to potential new recruits at Proactive is: Can you please describe the best ever service you have received? In most...

Delivery Through Communication!

Yes Yes I know he is two hours late, but he is just around the corner honest………. I know, I know she is forty mins late, and I’m sorry we did not let...