‘How do I know the couriers you send in are going to represent my brand appropriately?’ To keep our prices competitive and to enable us to be more flexible, all the couriers we use are owner drivers. We have a full time resource manager who is tasked with...
We got this lovely testimonial yesterday, makes all the effort on service worthwhile when you get emails like this. “Hope you and all the team are keeping well? I just wanted to drop a quick email to praise the (as always) exceptional service the team delivers....
How do I know you are competitively priced? Our intention has never been to be the cheapest same day courier but we are certainly not the most expensive. We want you as a customer for life, and with it your loyalty and repeat business. We know we can only achieve this...
Customers ask Yes but how do I know I can rely on you? The below is what we say: We are at the end of a phone 24 hours a day 365 days a year to help you. We believe what we do is very simple, we collect from A and Deliver to B, letting you know of any problems in...
A post from Paul Woods – Managing Director ‘Craig and I once went to see a customer. He was into everything logistics wise, he wanted to a one stop shop for his customers. He facilitated: Same day deliveries (through us at Proactive) Overnight parcels...
