Just by way of a refresher: Proactive specialise in the urgent and fragile. If it simply has to be there on time and in the same condition it was despatched, you need to use a courier you can trust. We are an established business (founded in 2008). We have a settled...
A post from Paul Woods – Managing Director A number of years back I went on a business growth course, at the end of the process we had to present how we were going to grow our business. Craig and I decided our strategy would be to focus even more on good old...
At Proactive one of our core values is – ‘To turn our customers into raving fans of our business’ Our theory is that if we achieve the above, we will have done so through our customer service efforts. Winning our customer’s trust takes time, turning...
A post from Paul Woods – Managing Director My lovely friend Cath Earl had just published a new book called “Plan a Sh!T day” If you find yourself procrastinating, overwhelmed or simply running out of time this book is for you. Written in Cath Earl’s warm...
Firstly the pic of Fergie is not there to alienate the Liverpool or Man City Fans. I am simply using Fergie to illustrate the below- We are coming into peak for most parcel carriers, and this is where they really start creaking. Do you have a really important shipment...
