Do you trust the courier you work with? I mean do you really trust them? Do you trust them to respond to your request when needed? Do you trust them to listen effectively to your instructions when placing a booking? Do you trust them to send in a courier that is going...
A post from Paul Woods – Managing Director This morning, I have been on the phone to my mortgage provider, who until today have always provided a first-class service. I called in and the person I spoke to was not as efficient as I am used to from this company....
Lovely to receive the feedback below yesterday from one of our time critical engineering customers: ‘Morning Paul / Abi it’s not 2 hours ago I had a meeting with our new supply chain director and was showing him our updated OTIF report ( historical data 3 years...
A post from Paul Woods – Managing Director I have been working in this industry in this region since 2001 (yes, I had small spell in Leeds). I love the North West of England. I have always been made to feel welcome here Over the last two decades I have worked...
A post from Paul Woods – Managing Director For many years I refused to acknowledge my disability. I smiled at the right times when people asked “why I walked differently” I always wanted nothing more than to fit in and contribute to society. I partied hard as a...
