Is working with your current same day courier like pulling teeth? At Proactive one of our core values is: “To make our customers lives easier”. We try to live up to this core value in many ways, below are just a few examples: Our customers do not have account numbers...
A year ago, today Glyn joined our business as a Resource Manager. He has grabbed his role by the scruff of the neck and made it his own. To be fair to Glyn he has a tough gig. He has the responsibility of ensuring that as a business we have enough couriers to cover...
A post from Paul Woods, Managing Director. Well, the first “real” day back in the office for me since the 22nd December. Of course being the saddo that I am, I have done bits in between to enable us to hit the ground running in 2024, but it still feels like I have...
Back in December one of our sales team were in dialogue with a potential new customer. Through our telesales conversations we had established that they: Were a customer in a sector that we understood very well. Had quite a decent size requirement for same day courier...
9am Guarantee!.. Next day Guarantee!.. We’ll have it there guaranteed no worries!!.. What a load of tosh!! There is not a courier company in the land that can guarantee anything, let alone a delivery. To be fair we cannot guarantee we are going to wake up in the...
