Congratulations Craig!!

Congratulations Craig!!

A post by Paul Woods, MD – ‘It’s a new era at Proactive Despatch I am delighted to say that Craig Hyland has been promoted to General Manager of Proactive Despatch from today. I have had the pleasure and privilege of knowing Craig for the last 14 years...
Thank You Paul!! – Easter Weekend Begins..

Thank You Paul!! – Easter Weekend Begins..

A post from our Operations Manager, Ross – ‘As we all get ready and excited for a nice 4 day weekend (in most people cases), anyone who has ever worked in transports or logistics will likely know that the last working day before the long Easter weekend can...
Professional or Unprofessional Service?

Professional or Unprofessional Service?

Our Account Manager Abi’s role is to keep our customers sticky, ensuring they stay delighted with our service and hopefully become raving fans of our business, This week Abi has been to see one of our new customers that is a big manufacturer in St Helens. They have...
Best Ever Service You Have Received?

Best Ever Service You Have Received?

One of the questions we pose to potential new recruits at Proactive is: Can you please describe the best ever service you have received? In most cases this question puzzles people! So, we ask it again. Can you please describe the best ever service you have received?...
Delivery Through Communication!

Delivery Through Communication!

Yes Yes I know he is two hours late, but he is just around the corner honest………. I know, I know she is forty mins late, and I’m sorry we did not let you know but she is 5 minutes away honest…….. Oh come on I know he is late but he cant help...