Is working with your current same day courier like pulling teeth? At Proactive one of our core values is: “To make our customers lives easier”. We try to live up to this core value in many ways, below are just a few examples: Our customers do not have account numbers...
A year ago, today Glyn joined our business as a Resource Manager. He has grabbed his role by the scruff of the neck and made it his own. To be fair to Glyn he has a tough gig. He has the responsibility of ensuring that as a business we have enough couriers to cover...
A post from Paul Woods, Managing Director. Well, the first “real” day back in the office for me since the 22nd December. Of course being the saddo that I am, I have done bits in between to enable us to hit the ground running in 2024, but it still feels like I have...
Back in December one of our sales team were in dialogue with a potential new customer. Through our telesales conversations we had established that they: Were a customer in a sector that we understood very well. Had quite a decent size requirement for same day courier...
9am Guarantee!.. Next day Guarantee!.. We’ll have it there guaranteed no worries!!.. What a load of tosh!! There is not a courier company in the land that can guarantee anything, let alone a delivery. To be fair we cannot guarantee we are going to wake up in the...
Well, everybody we are in our last real trading week before Christmas day. That said we are far from finished delivering at Proactive Despatch. We are fully available and operational all the way through with the exception of Christmas Day. If you need us this week, no...