Our Account Manager Abi’s role is to keep our customers sticky, ensuring they stay delighted with our service and hopefully become raving fans of our business, This week Abi has been to see one of our new customers that is a big manufacturer in St Helens. They have...
‘How do I know you are competitively priced?’ Our intention has never been to be the cheapest same day courier but we are certainly not the most expensive. We want you as a customer for life, and with it your loyalty and repeat business. We know we can...
One of the questions we pose to potential new recruits at Proactive is: Can you please describe the best ever service you have received? In most cases this question puzzles people! So, we ask it again. Can you please describe the best ever service you have received?...
Yes Yes I know he is two hours late, but he is just around the corner honest………. I know, I know she is forty mins late, and I’m sorry we did not let you know but she is 5 minutes away honest…….. Oh come on I know he is late but he cant help...
A post from Paul Woods – Managing Director When I was asked a few years back by Small Business Britain to participate in research regarding the barriers to entrepreneurship, I really did not know if it would lead to if anything. However, that discussion formed a...
Wonderful to see a review, like we received yesterday! Also this was a customer direct from Linked in – ‘Efficient is an understatement! Top quality service at very reasonable prices. I dealt with Ross after I put a plea out on LinkedIn for a very quick...
