Proactive News
Stay upto date with our latest company updates, industry insights, and valuable information that will keep you informed and connected to the world of efficient and reliable deliveries.
“To be the champions of customer service in our industry”
Our aim at Proactive has always been "To be the champions of customer service in our industry" We set our stall out a long time ago. I knew the same day courier industry was full of apathy towards customers. It was in 1997, when I started in the industry. It was in...
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Customer Feedback !
How lovely to get this on email from one of our major customers the other day: Hi All, I just wanted to extend a sincere thank you to Ross, Shannon,...
“Blue Monday”
It's allegedly "Blue Monday" today labelled the most depressing day of the year apparently due to: The fact that it is still cold and dark and...
Proactive not Reactive
Yes Yes I know he is two hours late, but he is just around the corner. Honestly………. I know, I know she is forty mins late, and I’m sorry we did not...
We’re Hiring!
We’re Hiring: We are on the lookout for someone to join our multi award winning Customer Service Team based in Widnes. Hours 08.00-17.30 Mon-Fri Are...
Proactive Filming Day!
Scary but exciting.............. We have a day of filming at Proactive Towers today with the incredibly energetic Gareth Williams from Banana...
Long Term Partnerships
Unlike the parcel carriers we want long term partnerships with our suppliers. If you have been doing multi drop work and your work has dried up...
Bring on 2026!
Hi Everyone, Just wanted to take a moment to thank everyone who has been kind enough to positively impact me and Proactive Despatch in 2025. There...
One Way or Another!
What is it going to be today? Truth is it could go either way for us. One way or another.. It could be quiet as a lot of customers have finished for...
“Delivery through communication”
Yes we will inevitably get stuck in traffic, the difference between us and other couriers is that we will tell you! There is a reason our company...
2025 was our best year yet!
Running an urgent response same day courier company can be challenging. Everything is last minute. Everything is important if it wasn't, it would go...
Lovely Reviews
How lovely to get reviews like the one we got yesterday. 'Proactive Despatch are always a pleasure to work with. They make booking a courier a...
Proactive / Reactive
Morning Folks, At Proactive we specialise in delivering promises. If your consignments absolutely have to be delivered on time every time, you can...
What we don’t do –
We do not do overnight parcel movements. We do not do international shipments. We do not do fulfilment and storage. We...
Customer Feedback !
How lovely to get this on email from one of our major customers the other day: Hi All, I just wanted to extend a...
“Blue Monday”
It's allegedly "Blue Monday" today labelled the most depressing day of the year apparently due to: The fact that it is...
Proactive not Reactive
Yes Yes I know he is two hours late, but he is just around the corner. Honestly………. I know, I know she is forty mins...
We’re Hiring!
We’re Hiring: We are on the lookout for someone to join our multi award winning Customer Service Team based in Widnes....
Proactive Filming Day!
Scary but exciting.............. We have a day of filming at Proactive Towers today with the incredibly energetic...
Long Term Partnerships
Unlike the parcel carriers we want long term partnerships with our suppliers. If you have been doing multi drop work...
Bring on 2026!
Hi Everyone, Just wanted to take a moment to thank everyone who has been kind enough to positively impact me and...
One Way or Another!
What is it going to be today? Truth is it could go either way for us. One way or another.. It could be quiet as a lot...
“Delivery through communication”
Yes we will inevitably get stuck in traffic, the difference between us and other couriers is that we will tell you!...
2025 was our best year yet!
Running an urgent response same day courier company can be challenging. Everything is last minute. Everything is...
Lovely Reviews
How lovely to get reviews like the one we got yesterday. 'Proactive Despatch are always a pleasure to work with. They...
