Proactive News

Stay upto date with our latest company updates, industry insights, and valuable information that will keep you informed and connected to the world of efficient and reliable deliveries.

“To be the champions of customer service in our industry”

“To be the champions of customer service in our industry”

Our aim at Proactive has always been "To be the champions of customer service in our industry" We set our stall out a long time ago. I knew the same day courier industry was full of apathy towards customers. It was in 1997, when I started in the industry. It was in...

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Human Touch

Human Touch

At Proactive Despatch we use Tech, we are trying to embrace AI but....... We are never going to lose our authenticity or human touch. Some people on...

Ultimate Deadlines & Honesty!

Ultimate Deadlines & Honesty!

To enable us to be a flexible as we can and maximise our resources, we always ask for our customers for their “ultimate deadline for delivery” We do...

We Welcome New Customers!

We Welcome New Customers!

Hi Folks, We are always looking to welcome new customers. If you have people within your network saying they are not being looked after or taken for...

What a Legacy!

What a Legacy!

https://lnkd.in/er3TMrKM What a lovely succession plan, handing the baton to the team. 400 of them have been over there over a decade and they...

Good & Bad are only temporary!

Good & Bad are only temporary!

As I am getting older you realise that life gives you lessons. One of those lessons I know and regularly share is this: “When you are having a bad...

Smiling Ambassadors

Smiling Ambassadors

'How do I know the couriers you send in are going to represent my brand appropriately?' To keep our prices competitive and to enable us to be more...

Lovely Customer Feedback

Lovely Customer Feedback

We got this lovely testimonial yesterday, makes all the effort on service worthwhile when you get emails like this. "Hope you and all the team are...

Customers Ask..

Customers Ask..

Customers ask Yes but how do I know I can rely on you? The below is what we say: We are at the end of a phone 24 hours a day 365 days a year to help...

Human Touch

Human Touch

At Proactive Despatch we use Tech, we are trying to embrace AI but....... We are never going to lose our authenticity...

We Welcome New Customers!

We Welcome New Customers!

Hi Folks, We are always looking to welcome new customers. If you have people within your network saying they are not...

What a Legacy!

What a Legacy!

https://lnkd.in/er3TMrKM What a lovely succession plan, handing the baton to the team. 400 of them have been over...

Smiling Ambassadors

Smiling Ambassadors

'How do I know the couriers you send in are going to represent my brand appropriately?' To keep our prices competitive...

Lovely Customer Feedback

Lovely Customer Feedback

We got this lovely testimonial yesterday, makes all the effort on service worthwhile when you get emails like this....