Proactive News

Stay upto date with our latest company updates, industry insights, and valuable information that will keep you informed and connected to the world of efficient and reliable deliveries.

Communication. It isn’t that difficult, is it?

03 Jun 2025 | Uncategorized

Have you ever been promised a delivery that never landed. I have, and it is massively annoying. As a consumer waiting for that new item, you really want. As a production manager waiting for a part to land with you to get the production line moving again. As an...

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Mutually Beneficial Relationships

Back in December one of our sales team were in dialogue with a potential new customer. Through our telesales conversations we had established that...

Guaranteed.. Honesty!

9am Guarantee!.. Next day Guarantee!.. We’ll have it there guaranteed no worries!!.. What a load of tosh!! There is not a courier company in the...

CHRISTMAS OPENING TIMES!

Well, everybody we are in our last real trading week before Christmas day. That said we are far from finished delivering at Proactive Despatch. We...

Sheila’s Wheels 🚐💨

Meet Sheila, our superstar lady courier!! Sheila is a bundle of positive energy and represents everything we are hoping to achieve at Proactive....

Comparing Eggs vs Eggs or Not…

Last week the Citizens Advice Service published a “Parcels League Table” where it is fair to say the big parcel carriers did not score very highly....

Customer Service is Growing!

Yesterday we talked about Abi moving on to our BDM team to help her with her development and to help us win new business. Today we want to talk...

Helping Abi Grow Professionally

One of our core values at Proactive Despatch is: “To help our team grow professionally and personally”. Abi joined just a smidge over two years ago...

Our MD Paul Lending an Ear

Paul is delighted to say that he is very much looking forward to working with Gary Millar, supporting Entrepreneurs in the Merseyside region on...

‘Going the Extra Mile’ – Case Study Series

Case Study 2: Better Safe than Sorry The success criteria of the Same Day Courier business are pretty simple. You pick things up and deliver them -...

Paul Visits The House of Lords

Last month Paul our Managing Director had the pleasure of visiting The House of Lords, to champion disabled entrepreneurship! With fabulous...

A Proactive Poem

In fast moving world that’s always on the run. Proactive Despatch are second to none. From parcels to pallets, be it large or small. We are here at...

What If You Get Sick?

Back in 2008 I lost my well paid "comfortable" job, as the company I worked for went into administration. With the encouragement of a few customers,...