Virtually eleven years to the day this lovely bloke joined our business as an apprentice. He is now our Customer Service Manager. A job he has absolutely earned and one he thrives in. We are rated 4.9 on Trust pilot. We are rated 4.9 on google reviews. He is blatantly...
A post from Paul Woods, Managing Director. ‘A few years ago, I was asked by Small Business Britain if I would be interested in being interviewed, about my experiences of being a small business founder, with a disability. It was quite a lengthy discussion, where...
Do you want to look good in front of your customers? At Proactive we actively to make our customers look good. We do this in many ways such as: Keeping a Sales Director happy as we deliver a last-minute order. Delighting a Managing Director when they see one of the...
Is working with your current same day courier like pulling teeth? At Proactive one of our core values is: “To make our customers lives easier”. We try to live up to this core value in many ways, below are just a few examples: Our customers do not have account numbers...
A year ago, today Glyn joined our business as a Resource Manager. He has grabbed his role by the scruff of the neck and made it his own. To be fair to Glyn he has a tough gig. He has the responsibility of ensuring that as a business we have enough couriers to cover...
A post from Paul Woods, Managing Director. Well, the first “real” day back in the office for me since the 22nd December. Of course being the saddo that I am, I have done bits in between to enable us to hit the ground running in 2024, but it still feels like I have...
