We are OBSESSED about customer service!

We are OBSESSED about customer service!

A post from Paul Woods – Managing Director Over the years people have been very kind to me about Proactive Despatch. They will say things like: ‘Paul how do you guys have such a good reputation in an industry not known for customer service’ My reply...
Lovely Reviews!

Lovely Reviews!

How lovely to get reviews like the one below received a few days ago: ‘Pro-active despatch are one of the best courier services I have used. We use them for commercial purposes after using them in the past and myself +team have nothing but good feedback. Such a...
WD40 – Not the only thing to fix a creak!

WD40 – Not the only thing to fix a creak!

WD40 IS NOT THE ONLY THING THAT FIXES THINGS THAT CREAK As we head for December volumes ramp up, Customer expectation increases. Whilst at the same time the parcel and pallet networks creak to the point of falling over. Is that really important consignment really...
Nudge

Nudge

When your 2nd favourite business author (after Jim Collins) recommends a book you listen. Stuart Mason