We are Loyal

We are Loyal

Over the last week I have been talking about why Proactive Despatch are a disruptor within our industry. On different days I talked about the fact that we: Are Proactive not reactive. Do not hide behind email. Get out there and say thank you to our customers. Are...
We are consistent and not complacent

We are consistent and not complacent

For the past three days we have been documenting on here why we believe we are different to our competitors: As a quick reminder these were: Day One: We are Proactive not reactive Day Two: We do not hide behind email Day Three: We get out there and say thank you...
Thank You!

Thank You!

Last week we talked about the ways in which we are different to our competitors. Day 1: We are Proactive not reactive in our approach Day 2: We don’t hide behind email Today: We get out there and say thank you. We spend as much time and money on ensuring our...
We like to pick up the phone!

We like to pick up the phone!

Earlier this week we talked about how we do things differently to our competitors. Yesterday we talked about how we are Proactive in our approach compared to reactive. Today we want to talk about how we do not hide behind email. We get it with email it is a quick...
Reactive / Proactive

Reactive / Proactive

So let me tell you why we disrupt our industry: Part One: Most of our competitors react We are different, and as our name suggests we are Proactive. If a competitor gets a call from a customer asking “where is the van it is late” The response is normally:...
Happy Work Birthday Ross!

Happy Work Birthday Ross!

This lovely fella has been with us at Proactive for 13 years today. Back in 2013 he started as an apprentice with us. Now he is our Customer Service Manager. Absolute legend right there. Ross thanks for all you do matey