Wetwheels!

Wetwheels!

A post from Paul Woods – Managing Director For many years I refused to acknowledge my disability. I smiled at the right times when people asked “why I walked differently” I always wanted nothing more than to fit in and contribute to society. I partied hard as a...
‘Swan on the River’

‘Swan on the River’

At Proactive we have an excellent reputation for service, partly due to our ability of being able to take headaches away from our customers. Some of customers regularly say we make it look easy but…………. I would describe us like a swan on the river, all serene and calm...
We are not perfect, we make mistakes

We are not perfect, we make mistakes

At Proactive we have a 4.9 rating on Trustpilot, and a 4.9 rating on Google, we get amazing feedback from our customers and testimonials and referrals all the time but……….. We are not perfect, we make mistakes. Difference being when we do, we take ownership and do all...
Human Touch

Human Touch

At Proactive Despatch we use Tech, we are trying to embrace AI but……. We are never going to lose our authenticity or human touch. Some people on here might think we are bonkers, but every time we get an online booking we acknowledge it with a human...
Ultimate Deadlines & Honesty!

Ultimate Deadlines & Honesty!

To enable us to be a flexible as we can and maximise our resources, we always ask for our customers for their “ultimate deadline for delivery” We do this because every customer always says they want delivery “Like yesterday or ASAP” when in a lot of cases when there...
We Welcome New Customers!

We Welcome New Customers!

Hi Folks, We are always looking to welcome new customers. If you have people within your network saying they are not being looked after or taken for granted by their current same day courier, please refer them to us and i promise we will restore their...