Proactive News

Stay upto date with our latest company updates, industry insights, and valuable information that will keep you informed and connected to the world of efficient and reliable deliveries.

‘We couldn’t fault Proactive or your entire team’

15 Oct 2025 | Business

How lovely to receive the below testimonial yesterday 'Proactive have been a welcome partner and have not caused us any issues or headaches. Everything has been stellar, as and when we have more delivery support needed you will absolutely be my go-to. The customer...

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Panic Over

In our 15th year of business, you would expect us to know that January and February are the quietest time of our year and indeed our industry....

Ross Celebrates 10 Years at Proactive Despatch

Ross Celebrates 10 Years at Proactive Despatch This week we celebrate a significant milestone for one of our valued team members, Ross. During his...

Raising the Alarm

Ray Kroc, CEO of McDonald’s, famously said ‘Look after the customer and the business will take care of itself’. But whilst looking after customers...

Happy Birthday Ross

Happy Birthday to this legend of Proactive. Ross Price has been a steady rock for us for the last 9 years and it has been an absolute pleasure and a...

We won another award!!! ##Sameday Courier

Absolutely wonderful to win the “BID Business of the Year” Award at the Halton Chamber of commerce awards last Friday. I feel privileged to get to...

The power of coaches and mentors by our MD Paul Woods

The power of coaches and mentors by our MD Paul Woods Being the owner of a business is not as glamorous as it sounds, most of us are not fat cat...

Marginal Gains

At Proactive we are big advocates of the compounding effect of marginal gains. Every week we utilise different reports that enable us to spot trends...

Committed to Customer Service

Our MD Paul has always been obsessed about the Customer Experience and here he tells us why: Back as a teenager I had a troublesome relationship...

International Womens Day

Last week we celebrated International Women’s day. So no better chance to celebrate some of the amazing woman we are lucky to have in our team. Abi...

Roy Joins Proactive

Fast-growing North West courier business Proactive Despatch has added a familiar face to its expanding workforce. Roy Graham has joined the...

Investing in Tech

The founder of a North West courier service said the business is set for a record year after a major restructure. Proactive Despatch is on track to...